Customer reviews
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
10.07.2010
YVONNE, LONGFORD
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THOROUGHLY RECOMMEND THIS HOTEL FOR LOCATION TO AIRPORT, VALUE FOR MONEY AND HAS EVERYTHING ONE COULD WANT FOR A SHORT STAY WHICH OURS WAS. WILL BE BACK
Dear Yvonne Thank you for your kind words, i appreciate that you will recommend the hotel and look forward to welcoming you back to stay with us in the near future. Kind regards Mark Williams General Manager
09.07.2010
Daniel, Belfast
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Reception staff were very helpeful when airport shuttle did not turn up - quickly arranged a taxi at hotel's expense. Thank you for providing a (Gideon) Bible in the room - much appreciated. A very efficient service at a great price. Would use it again, and would recommend it.
Dear Daniel Thank you for your feedback, i am glad to hear that you found the hotel to be efficient at a great price and appreciate that you will recommend and use us again in the future. Kind regards Mark Williams General Manager
08.07.2010
Tom, Castlebar
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We were attended to by an exceptionally courteous and well mannered gentleman in the bar on Tuesday night. His customer skils were superb and he made us feel most welcome, well done.
Dear Tom Thank you for your feedback, i am glad you enjoyed your stay, i will pass on your kind words to the food & beverage staff working on Tuesday night and i hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
08.07.2010
Niamh, Clonmel
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Didn't use the bar or restaurant so cannot comment but staff were so friendly and helpful in every way they could be. Also parked my car there while on holidays, such a great rate for a week. Would definately park and stay in this hotel again
Dear Niamh Thank you for taking the time to send your feedback, i am glad to hear that you found our staff to be helpful and friendly and that you could avail of our car parking service, i hope to welome you back to stay with us again in the near future. Kind regards Mark Williams General Manager
06.07.2010
Ciara, Youghal
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Guy at reception was really nice and helpful! Room was lovely. Wish we could have stayed for longer!
Dear Ciara Thank you for taking the time to send your feedback, great to hear that you enjoyed your stay and i hope that we can welcome you back to stay with us again in the future. Kind regards Mark Williams General Manager
05.07.2010
Mark, Kinsale
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Booking ref: DHA09952 Very pleased thank you!
Dear Mark Thank you for taking the time to send your feedback, great to see that you enjoyed your stay and i hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
05.07.2010
Ita, Birr
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we had a short overnight stay we did not get the room we requested but were accomodated very promptly with an alternative through email
Dear Ita Thank you for taking the time to send your feedback, it is good to hear that an early hiccup was corrected in a prompt manner, i hope that the remainder of your stay was enjoyable and that you will return to stay with us in the future. Kind regards Mark Williams General Manager
01.07.2010
Dermot, Glencolmcille
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Our recent stay at Days Hotel was most enjoyable.An initial hiccup over our room was handled very professionally and we really couldn't have asked for more.We have now stayed at this hotel a few times and will definitely return and have recommended you to family and friends - for both your excellent value,location and professionalism
Dear Dermot Thank you for taking the time to send us your feedback, it is great news to hear that you were happy with your stay and i hope that you will return to stay with us in the near future. Kind regards Mark Williams General Manager
30.06.2010
florence, saint pée sur nivelle
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Overall service and staff friendliness
Everthing was perfect staff and accomodation but be carefull don't take a room near the elevator because of the noise of others customers.
Dear Florence Thank you for taking the time to send your feedback, i am glad to see that you were happy with your stay overall and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
28.06.2010
Jamie, Sheffield
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Very helpful and friendly staff, good quality within the hotel itself. There was a cigarette burn in the bathtub in a no-smoking room, however this was a minor issue which was not raised with reception during the stay.
Dear Jamie Thank you for taking the time to send your feedback, i am glad that you found our staff to be helpful and friendly and that you enjoyed your stay, i hope that you will return to stay with us ion the near future. Kind regards Mark Williams General Manager
28.06.2010
RITA, HUIXQUILUCAN
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For the second time there it was a grate days Tks
Dear Rita Glad to see that you enjoyed your stay with us and greatly appreciate you taking the time to send your feedback. Kind regards Mark Williams General Manager
22.06.2010
Robert, Bantry
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Dear Robert Thank you for your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
15.06.2010
Michael, Leicester
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I found Days Hotel to be well run,the staff very friendly and helpful, the hotel was very clean and fresh,and great value for money. i will definately stay there again.
Dear Michael Thank you for your kind comments, we look forawrd to welcoming you back in the future. Kind regards Mark Williams General Manager
14.06.2010
john, galway
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my main gripe with staying here was the heating, it was very very hot in the rooms and the heating didnt turn off by using the adjustment on the heater, in the end we got the heating to stop by taking the room card out of the power slot...we figured that out on the second night after a sleepless night the night before.
Dear John Thank you for your feedback, all rooms should have the option of turning the heat off if it is too hot, there is a thermostat control on each radiator, nothing to do with the power slot i'm afrid. I will ensure the problem is rectified in the room which you stayed, great to see that the other aspects of your stay were enjoyable and i hope to welcome you back in the near future. Kind regards Mark Williams General Manager
11.06.2010
Walter, Orting
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very nice people, an excellent place for the night between planes. Good shuttle service that was free: worth a good tip.
Dear Walter Thank you for taking the time to send your comments, great to see that you enjoyed your stay and i hope to welcome you back to stay with us again in the future. Kind regards Mark Williams General Manager
11.06.2010
Valerie, Drogheda
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Overall service and staff friendliness
Our Bedroom wasn't service even though we had left the hotel at 10 and returned @ 16.30. when they did come, they make you feel that you were inconveniencing them.
Dear Valerie thank you taking the time to send your feedback, i am sorry to hear that your room was not serviced before 16.30,. it is always our intention to have all rooms serviced by this time, i will liase with the housekeeping department to ensure this does not happen again. I hope the orther aspects of your stay were enjoyable and that you will return to stay with us in the future. Kind regards Mark Williams General Manager
08.06.2010
David, Moate
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Room was not ready when we arrived (6 pm). Was problem with windows in room not shutting properly. Service was very slow in restaurant.
Dear David Thank you for taking the time to send your feedback, i am sorry to hear of the problems you experienced with your room and in our restaurant, i assure you that this would not reflect our normal service, i will ensure that the window is repaired in your room and that our housekeeping and restaurant teams are informed of your comments to ensure that these issues are not repeated. I am glad to see that you found our reception team to be helpful and that your accommodation was comfortable, if i can be of any further assistance on the matter please do not hesitate to contact me. Kind regards Mark Williams General Manager
08.06.2010
THERESA, THURLES
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We had a very enjoyable stay, short but sweet. The car parking was ideal for the week while we were away and the shuttlebus was very efficient. Going away again in August and will definately avail of the service.
Dear Theresa Thank you for taking the time to send us your feedback, i am glad you were happy with your stay and look forward to welcoming you back to stay with us in August. Kind regards Mark Williams General Manager
08.06.2010
paul, mullingar
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This was a very quick visit, without being able to sample bar or restaurant but I will use this hotel again.
Dear Paul Thank you for taking the time to send your feedback, i am glad to hear your stay was enjoyable and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
07.06.2010
Paolo, Genoa
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Overall service and staff friendliness
Dear Paolo Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
07.06.2010
jonathan, cork
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Dear Jonathan Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
06.06.2010
Nicole, Berlin
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Dear Nicole Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
02.06.2010
Paolo, Spresiano
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Overall service and staff friendliness
Dear Paolo Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
31.05.2010
Ivan, Ireland
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I have stayed previously at the hotel in Santry and I have to say that the beds are the most comfortable I have slept in anywhere. In particular, I have to pay a special comment to the efficiency of Juliana ( waitress from Portugal - hope I got her name right and also to the Polish man who served breakfast. Both were most friendly and efficient. Regards, Ivan O'Riordan
Dear Ivan Thank you for taking the time to send your comments, i am delighted to hear that you found our beds to be comfortable, we spent alot of time trying to chose the best ones and it seems to have paid off, i will pass on your gratitude to our restaurant staff also. Kind regards Mark Williams General Manager
30.05.2010
Teresa, Carrick-on-Shannon
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no lemon for gin
Dear Teresa Thank you for your feedback, i apologise that we did not have any lemon available for your gin and assure you that it does form part of the normal recipe, i trust the other aspects of your stay were enjoyable nad hope to welcome you back to stya with us in the near future. Kind regards Mark Williams General Manager
26.05.2010
Anthony, cork
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Overall service and staff friendliness
Dear Anthony Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
25.05.2010
Stephen, Cobh
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Dear Stephen Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
24.05.2010
Gabriel, Seville
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Dear Gabriel Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
19.05.2010
Stephen W., Woodburn
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Delicious dinner but because only one chef with full hotel, weekday evening meal took well over an hour to reach the table after ordering. Otherwise quite a satisfactory hotel experience. The halls are very stark--could use a little art or plants or something to give some relief and a more attractive atmosphere.
Dear Stephen Thank you for taking the time to send your feedback, i am sorry to hear about the delay in the restaurant during the week and will investigate the possibility of some colour and atmosphere in the halls, i am delighted to hear that your food was delicous and that your overall stay was quite satisfactory. Kind regards Mark Williams General Manager
18.05.2010
elisabeth, wilfleinsdorf
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Overall service and staff friendliness
In the room it was too warm, because the heat was on.
Dear Elisabeth Thank you for your feedback, i am sorry that you found your room to be too warm, there is a temperature control device on each radiator and this should have been explained to you, i hope your stay overall was enjoyable and that you will stay with us again in the future. Kind regards Mark Williams General Manager
18.05.2010
Doreen, Belfast
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Room and kitchen and bathroom all excellent. Shuttle worked well. The area was noisy despite having the windows closed.Very good value for money. Unfortunately for us our flight was cancelled and we didn't get away on our holiday.
Dear Doreen Thank you for your feedback, i am glad to see that your stay overall was enjoyable and that you found it to be good value for money, i hope that you get to take your holiday later in the year. Kind regards Mark Williams General Manager
18.05.2010
patricia, ballinrobe
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a slight hiccup with the rooms when we signed in,but it was very efficently sorted within minutes.Food excellent,Staff very friendly and efficient.Wish we had been staying a bit longer but will use this hotel in future.
Dear Patricia Thank you for your feedback, i am delighted to hear that an early hiccup was corrected without delay and that your stay was enjoyable, i look forawrd to welcoming you back to stay with us in the near future. Kind regards Mark Williams General Manager
17.05.2010
Susan, cobh
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i found the hotel staff and the hotel excellent, we especially found the suites you provided for us fabulous as the one we booked was unavailable, but we were delighted with the replacements and i will highly recommend the hotel to friends and family.
Dear Susan Thank you for taking the time to send your feedback, i am glad that you found the hotel to be enjoyable and appreciate that you will recommend us to your friends. Kind regards Mark Williams General Manager
17.05.2010
Irina, Estenfeld
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Overall service and staff friendliness
Dear Irina Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
14.05.2010
Ian, Toronto
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Overall service and staff friendliness
Dear Ian Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
14.05.2010
michelle, cavan
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Had a great stay, the girl on reception was very helpfull and friendly
Dear Michelle Thank you for taking the time to send your feedback, i am glas to hear that your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
13.05.2010
LEANNE, BELFAST
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Dear Leanne Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
13.05.2010
David, Gorey
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Overall service and staff friendliness
Dear David Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
12.05.2010
Elizabeth, Mississauga
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Overall service and staff friendliness
Dear Elizabeth Thank you for taking the time to send your feedback, i trust your experience with us was enjoyable and hope to welcome yiou back to stay with us again. Kind regards Mark Williams General Manager
10.05.2010
John, Navan
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We had a very enjoyable stay and very convenient to Aiport
Dear John Thank you for taking the time to send your feedback, i am glad to hear your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
09.05.2010
Orla, Lisnagry
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We were a little surprised that there was a chrge for the airport shuttle as this was not obivious on the site when booking. It was good value for money but the room was a bit noisy from road traffic:
Dear Orla Thank you for taking the time to send your feedback, we have recently introduced a €2 round trip fare for the use of our shuttle bus, this information is posted on our website and all other sales channels to inform guests prior to their stay, i apologise if it was not clear and will endeavour to rectify that. I hope you can appreciate that the fee represents excellent value for money with transporation provided to and from the airport. Kind regards Mark Williams General Manager
07.05.2010
Carolyn, Boston
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Our accommodations were very comfortable and spotlessly clean. The staff at the front desk and in the restaurant were exceptionally helpful and friendly. As the airport had closed when we first checked in, we thought we might be extending our stay and we would have enjoyed several more nights at the hotel. Hopefully next trip!
Dear Carolyn Thank you for taking the time to send your feedback, i am glad to see that your stay was enjoyable and that you found the staff to be helpful & friendly, i hope to welcome you back in the near future. Kind regards Mark Williams General Manager
07.05.2010
patricia, kilkenny
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great place to stay and to start off our holliday with a good meal and wine .would highly reccomend days airport hotel.Michael our driver to the airport is so helpfull and friendly we love his chat.
Dear Patricia Thank you for taking the time to send your feedback, i am delighted to see that your stay was enjoyable and hope you had a great holiday afterwards, i will pass your comments onto Michael and am sure he will be very happy with the feedback Kind regards Mark Williams General Manager
07.05.2010
kathy, listowel
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Night porter, receptionist, and bus driver excellent. Hotel was recommended by friends we were delighted with service and will be using again. We also will recommend the hotel to our friends.
Dear Kathy Thank you for taking the time to send your feedback, i am delighted to see that you were happy with your stay and shall pass your comments onto all staff, i appreciate you recommending us to your friends and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
06.05.2010
Eamonn, Longford
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First class & felt secure
Dear Eamonn Thank you for taking the time to send your feedback, i am glad to hear that your stay was enjoyable and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
05.05.2010
maureen, new ross
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Wonderful staff,Fair price and clean!! What more does one want!!
Dear Maureen Thank you for taking the time to send your feedback, we have a great team here and it is great to see that acknowledged, i will pass on your comments to all staff, i am glad you found the hotel to be fairly priced and clean and hope to welcome you back to stay with us in the future. Kind regards Mark Williams General Manager
02.05.2010
Mattheus J., Koudekerke
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Overall service and staff friendliness
Dear Mattheus Thank you for taking the time to send your feedback, i trust your stay was enjoyable and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
01.05.2010
John, Dublin
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I SPENT 25 YEARS IN AMERICA AND HAVE AND ALWAYS WILL USE THE DAYS INN HOTELS WHEREVEVER I GO. I HAVE ALWAYS FOUND THE HOTELS TO BE THE CLEANEST I HAVE EVER BEEN IN , THE STAFF ARE THE FRIENDLIEST AND THE PRICE IS AMAZING. ANYONE WHO IS FLYING IN OR OUT OF DUBLIN AIRPORT THIS IS THE HOTEL THE HOTEL TO STAY IN. THE HOTEL IN MY OPINION IS A 5 STAR HOTEL.THER GUYS DRIVING THE SHUTTLE BUS ARE THE FRIENDLIEST GUYS IN DUBLIN AND THESE AT RECEPTION HAVE A WARM FRIENDLY SMILE FOR EVERYONE.
Dear John Thank you for the positive feedback, i shall pass your commments onto all staff and hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
29.04.2010
THOMAS, DONEGAL
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A very enjoyable, comfortable stay, with friendly staff. The Security Officer was particularly nice and helpful! We'll be back.
Dear Thomas Thank you for taking the time to send your comments, i will ensure they are passed on to my staff. I look forward to welcoming you back in the near future. Kind regards Mark Williams General Manager
28.04.2010
Bridget, Bunclody
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Stayed on night of 22nd April having arrived on a late night flight into Dublin. Arrived at hotel at 02.00a.m. and asked for a quite room and also a non-smoking room. Was given a room on 2nd floor facing onto the main road with all its traffic and the bathroom was reeking of smoke. Outward journey on 6th April but the return on 22nd April - we were not impressed.
Dear Bridget Than you for taking the time to send your feedback, i am sorry to hear that that you found your room to be noisey and smelling of smoke, i assure you that our rooms on the second floor are all non smoking and we do everything in our power to ensure that guests using this floor do not smoke, i apologise that the room was quite noisey and would be happy to allocate you a room on the other side of the hotel should you wish to return in the future, i f i can be of any further assistance on the matter do not hesitate to contact me. Kind regards Mark Williams General Manager
