The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
Customer reviews
10.07.2010
YVONNE, LONGFORD
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
THOROUGHLY RECOMMEND THIS HOTEL FOR LOCATION TO AIRPORT, VALUE FOR MONEY AND HAS EVERYTHING ONE COULD WANT FOR A SHORT STAY WHICH OURS WAS. WILL BE BACK
Dear Yvonne Thank you for your kind words, i appreciate that you will recommend the hotel and look forward to welcoming you back to stay with us in the near future. Kind regards Mark Williams General Manager
09.07.2010
Daniel, Belfast
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Reception staff were very helpeful when airport shuttle did not turn up - quickly arranged a taxi at hotel's expense. Thank you for providing a (Gideon) Bible in the room - much appreciated. A very efficient service at a great price. Would use it again, and would recommend it.
Dear Daniel Thank you for your feedback, i am glad to hear that you found the hotel to be efficient at a great price and appreciate that you will recommend and use us again in the future. Kind regards Mark Williams General Manager
08.07.2010
Tom, Castlebar
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We were attended to by an exceptionally courteous and well mannered gentleman in the bar on Tuesday night. His customer skils were superb and he made us feel most welcome, well done.
Dear Tom Thank you for your feedback, i am glad you enjoyed your stay, i will pass on your kind words to the food & beverage staff working on Tuesday night and i hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
08.07.2010
Niamh, Clonmel
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Didn't use the bar or restaurant so cannot comment but staff were so friendly and helpful in every way they could be. Also parked my car there while on holidays, such a great rate for a week. Would definately park and stay in this hotel again
Dear Niamh Thank you for taking the time to send your feedback, i am glad to hear that you found our staff to be helpful and friendly and that you could avail of our car parking service, i hope to welome you back to stay with us again in the near future. Kind regards Mark Williams General Manager
06.07.2010
Ciara, Youghal
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Guy at reception was really nice and helpful! Room was lovely. Wish we could have stayed for longer!
Dear Ciara Thank you for taking the time to send your feedback, great to hear that you enjoyed your stay and i hope that we can welcome you back to stay with us again in the future. Kind regards Mark Williams General Manager
05.07.2010
Mark, Kinsale
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Booking ref: DHA09952 Very pleased thank you!
Dear Mark Thank you for taking the time to send your feedback, great to see that you enjoyed your stay and i hope to welcome you back to stay with us in the near future. Kind regards Mark Williams General Manager
05.07.2010
Ita, Birr
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
we had a short overnight stay we did not get the room we requested but were accomodated very promptly with an alternative through email
Dear Ita Thank you for taking the time to send your feedback, it is good to hear that an early hiccup was corrected in a prompt manner, i hope that the remainder of your stay was enjoyable and that you will return to stay with us in the future. Kind regards Mark Williams General Manager
01.07.2010
Dermot, Glencolmcille
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Our recent stay at Days Hotel was most enjoyable.An initial hiccup over our room was handled very professionally and we really couldn't have asked for more.We have now stayed at this hotel a few times and will definitely return and have recommended you to family and friends - for both your excellent value,location and professionalism
Dear Dermot Thank you for taking the time to send us your feedback, it is great news to hear that you were happy with your stay and i hope that you will return to stay with us in the near future. Kind regards Mark Williams General Manager
30.06.2010
florence, saint pée sur nivelle
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Everthing was perfect staff and accomodation but be carefull don't take a room near the elevator because of the noise of others customers.
Dear Florence Thank you for taking the time to send your feedback, i am glad to see that you were happy with your stay overall and hope to welcome you back in the near future. Kind regards Mark Williams General Manager
28.06.2010
Jamie, Sheffield
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very helpful and friendly staff, good quality within the hotel itself. There was a cigarette burn in the bathtub in a no-smoking room, however this was a minor issue which was not raised with reception during the stay.
Dear Jamie Thank you for taking the time to send your feedback, i am glad that you found our staff to be helpful and friendly and that you enjoyed your stay, i hope that you will return to stay with us ion the near future. Kind regards Mark Williams General Manager
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